Privacy Policy
Policy
We’d love for everyone to have a great experience at the Happy Head. Please read these policies to ensure that you understand our policies and procedures. By purchasing a massage you agree to our policies and terms.
COVID-19: Happy Head has put in place preventative measures to reduce the spread of Covid-19 and other transmittable diseases, however, Happy Head cannot guarantee that you will not become infected. Further, receiving services at Happy Head could increase your risk of contracting Covid-19. By signing this agreement, I acknowledge the contagious nature of Covid-19 and voluntarily assume the risk that I may be exposed to or infected by Covid-19 and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand that the risk of becoming exposed or infected may result from the actions, omissions, or negligence of myself and others, including, but not limited to, Happy Head employees. I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself, illness, damage, loss, claim, liability, or expense, of any kind, that I may experience or incur in connection with Happy Head. I hereby release, covenant not to sue, discharge, and hold harmless Happy Head and it’s employees, of and from the claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this release includes any claims based on the actions, omissions, or negligence of Happy Head, its employees, agents, and representatives, whether a Covid-19 infection occurs.
TIPS: It is customary in Asian culture for the massage therapists to wait for their tip in the reception room after the massage. Please do not get offended or think you are being followed. This is just something they have known for many years and are accustomed to doing. Please tip your therapist directly in cash. We have an ATM ($1.50 fee) at our facility for your convenience should you not have cash.
PAYMENT: Payment is done before your massage. There are no refunds for massage and/or gift card purchases.
COMMUNICATION: Our therapists have trained for many years in the Far East in addition to the United States, and have brought their massage skills and techniques to the United States. Therefore, their English is very limited. If you have any questions or need to communicate something to your therapist, please tell the front desk staff.
MEDICAL CONDITIONS: If you have any medical conditions that may not be suitable for massage, please tell the front desk staff prior to your massage. Please be aware that massage may cause temporary bruising, swelling, skin discoloration, and pain.
QUIET: Once you have entered the massage room, please turn off your cell phone and keep noise to a minimum. If you need to communicate, please whisper. The Asian Style Buddha room is a community room with other customers so please keep any noise to a minimum. Even though we try to keep the facility as quiet as possible, there may be some noise. We encourage you to use ear plugs (provided free) or purchase a massage that takes place in a private room with less noise.
LATE APPOINTMENTS: If you arrive more than 10 minutes late to your appointment, your appointment may be given to someone else or you may lose time from your massage. Please arrive to your appointment on time.
REFUND POLICY: In the case of completed massage services, missed appointments, dissatisfaction, or any other reason, we do not offer refunds. We encourage our clients to communicate with us about any concerns or issues they may have, so we can work together to find a solution that ensures satisfaction.
SPECIAL REQUESTS: If you have any special requests such as a particular therapist, please make your request when booking your appointment to ensure that it is available.
LOST or STOLEN ITEMS: Please keep your belongings with you. We have many customers throughout the day. The Happy Head is not responsible for lost or stolen items. Gift cards that are lost or stolen cannot be replaced.
FEEDBACK: If you have any feedback regarding your experience at Happy Head, please feel free to share it with us. The best way to provide any feedback to upper management is to fill out the feedback form on our website at www.HappyHeadMassage.com/feedback/.
INSURANCE: The Happy Head does not accept or assist in insurance reimbursement for any services provided.
SPECIAL PROMOS: If you have are using any promotion toward your massage, please read and follow and instructions and restrictions in regards to the promotion. Special promos such as Groupons, LivingSocial, KBG Deals, Yelp, and similar may not be used for groups of 3 or more.
PRIVACY POLICY: The following discloses the privacy policy of Happy Head Foot Reflexology and Massage and HappyHeadMassage.com. We are concerned about your privacy and the security of your important personal information. We want you to be aware of what kind of information we obtain from you, how we use this information, and how you can control its use. By using this site, you consent to this Privacy Policy.
PRICES: Prices are subject to change without notice.
How is personally identifiable information collected?
Customer information is collected during appointment scheduling transactions primarily through online appointment scheduling – for customers who register on our website. Customer information is also collected during the first visit at Happy Head.
What personally identifiable information is collected?
In order to provide you the best service, communicate marketing promotions which we believe will be of interest to you, and to administer our business, Happy Head Foot Reflexology and Massage and HappyHeadMassage.com may gather the following personal information (except where prohibited by law): name (first and last), billing and shipping addresses, email address, phone number, date of birth, payment type (VISA, Cash, etc.), and other information you would provide voluntarily.
How does Happy Head Foot Reflexology and Massage and HappyHeadMassage.com use this collected information?
Happy Head Foot Reflexology and Massage and HappyHeadMassage.com may use your personally identifiable information in the following ways: to schedule and track massage appointments; respond to your customer service inquiries or requests; hold contests, giveaways, drawings and promotions; conduct and administer surveys; mail marketing/sales material via email or postal mail; or use it for other general business purposes to further enhance our business relationship with you, the customer. We may also collect information as to which pages you visit on our site, search terms used, etc. – in order to measure the effectiveness of our website and identify areas for improvement on the website.
How do we use cookies and technology in our website?
Happy Head Foot Reflexology and Massage and HappyHeadMassage.com may set a cookie on your computer to record certain information during your online visit on our site. No personally identifiable information is stored within this cookie. These cookies do not gather sensitive information like your name, address, credit card number, date of birth, etc., if you do not specifically give that information to us voluntarily. If you have given us that information, cookies enable us to recall it (and save you the trouble of entering it all over again) each time you visit our site. Our web server collects information in regards to which browser was used to view our site and search terms entered to come to our site. Without making use of any personally identifiable information, we may track the pages visited to help us understand how customers use our site. This helps us make decisions on how to create a better experience for you during future visits. You may at your own discretion delete our cookies. This will limit our ability to personalize the site for your next visit. However, deleting a cookie will not prevent you from visiting and using our site.
Who are the third party entities with whom we may share your personally identifiable information?
We do not share your information with third party service providers. If you have questions or concerns regarding our Privacy Policy, you may contact us by writing to: Happy Head Foot Reflexology and Massage, 200 Market Street, San Diego, CA 92101.
How am I notified of Privacy Policy changes at Happy Head Massage?
We reserve the right to change or modify this Privacy Policy as necessary at any time. If there are changes or additions, we will post those changes here. If this Privacy Policy changes in such a way that your personally identifiable information may be used or shared in a different manner, you will be given the opportunity to opt-out of having your information used or shared in that new manner. If you are concerned about how your information is used, please feel free to check back at this site periodically.
Privacy Policy Disclosure for Google Analytics Advertising Features
This Privacy Policy discloses the information regarding the use of Google Analytics Advertising Features on our website. It explains how we, along with third-party vendors, collect, use, and manage data for advertising purposes and how visitors can opt-out of these features.
1. Google Analytics Advertising Features Implemented
We have implemented the following Google Analytics Advertising Features on our website:
Google Analytics Demographics and Interest Reporting
Google Display Network Impression Reporting
Remarketing with Google Analytics
Google Analytics for Firebase
Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers
2. Use of Cookies and Identifiers
We and third-party vendors use a combination of first-party cookies (such as the Google Analytics cookie) and other first-party identifiers, along with third-party cookies (such as Google advertising cookies) and other third-party identifiers, to gather and use information about your interactions with our website and advertisements for the purposes of:
Understanding and analyzing trends and usage of our website.
Providing more personalized advertising and content based on your interests.
Measuring and analyzing the performance of advertising campaigns.
3. How to Opt-Out of Google Analytics Advertising Features
You can opt-out of the Google Analytics Advertising Features we use by using the following methods:
Ads Settings: You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ads Settings.
Ad Settings for Mobile Apps: You can opt-out of personalized ads on your mobile device by using the settings on your mobile device. For Android devices, this is typically found under “Settings” > “Google” > “Ads” > “Opt-out of Ads Personalization.” For iOS devices, it is under “Settings” > “Privacy” > “Advertising” > “Limit Ad Tracking.”
Google Analytics Opt-Out Browser Add-On: You can also use the Google Analytics Opt-Out Browser Add-On to disable tracking by Google Analytics on all websites.
Network Advertising Initiative (NAI) Opt-Out: You can opt-out of many third-party advertising networks, including those operated by members of the Network Advertising Initiative (NAI), through the NAI Consumer Opt-Out tool.
4. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about our data collection and usage practices.
Disclosure exceptions:
If we are required to do so by law, we reserve the right to disclose your personal information to appropriate third parties. These may include but are not limited to comply with legal process such as a search warrant, subpoena or court order.
The effective date of this policy is September 19, 2024.