Updated September 2015: We regularly ask random Happy Head customers to complete an online survey to help us improve their experience at the Happy Head. The response was huge and we really appreciate everyone’s answers.
The first Happy Head opened several years ago, and in that time, the Happy Head has become the premier place in San Diego to get a great experience without the spa prices. We want to share our report card with you so we can continue to improve your experience. Without further adieu, here are some of the responses from the survey:
Would you recommend Happy Head Foot Reflexology and Massage to friends and/or family members?
Would you recommend the Happy Head?
99% of customers would recommend Happy Head to friends and/or family members. Heck, with a name like Happy Head that’s pretty darn good! “Hey honey, you should check out this wellness place I went to…It’s…well…called Happy Head.
How would you rate the cleanliness of the Happy Head facility?
How would you rate the cleanliness of the Happy Head facility?
98% of customers considered the cleanliness at Happy Head to be Excellent or Good! For the other 2%, we are sorry about the Asian food during the annual party.
Please rate the service that you received at Happy Head Massage.
Please Rate The Massage That You Received At Happy Head
90% of customers rated the experience at Happy Head as Excellent and Better than expected. For the remaining 10%, I hope you didn’t take the name “Happy Head” too literally.
Please rate the customer service that you received from the front desk.
Please rate the customer service.
Over 90% of customers rated the customer service they received at Happy Head as Excellent or Good. All joking aside, we take customer service very seriously. If you ever have a bad customer service experience, please let us know right away by filling out the feedback form on our website.
Please rate your overall experience at Happy Head.
Please rate your overall experience at Happy Head
Please rate the value of the service at Happy Head.
Please rate the value of the service at Happy Head
We always strive to give customers a great experience without the spa prices. For a full list of services at the Happy Head, visit the services page.
Thank you all for being such wonderful Happy Head customers. Your feedback, your support, and your friendly smiles are what makes us strive to give you an unbelievable experience now and forever.
Why Customer Feedback Matters for Massage Quality
At Happy Head, we believe that listening to our customers is essential to providing the best possible experience. Research from the American Massage Therapy Association shows that client feedback directly correlates with improved service quality and customer satisfaction in the wellness industry. By regularly surveying our guests, we can identify areas for improvement and continue to deliver exceptional bodywork at affordable prices.
Experience the Happy Head Difference
Our commitment to excellence is reflected in every session we provide. Whether you are a first-time visitor or a loyal regular, we strive to make every appointment memorable. From our skilled therapists to our welcoming atmosphere, every detail is designed with your comfort in mind. Discover the many benefits of regular massage therapy and see why so many San Diego residents trust Happy Head for their wellness needs. With no contracts or memberships required, getting started is easy and convenient.
